Enhancing employee engagement in long-haul transport: Review of best practices and innovative approaches

Magnus Chukwuebuka Ahuchogu 1, *, Temitope Oluwafunmike Sanyaolu 2 and Adams Gbolahan Adeleke 3

1 Introsoft Logistics, Nigeria.
2 Independent Researcher, UK.
3 Leenit, UK.
 
Review Article
Global Journal of Research in Science and Technology, 2024, 02(01), 046–060.
Article DOI: 10.58175/gjrst.2024.2.1.0048
Publication history: 
Received on 30 July 2024; revised on 11 September 2024; accepted on 13 September 2024
 
Abstract: 
This review explores employee engagement within the long-haul transport sector, focusing on its significance, challenges, and impact on operational outcomes. Acknowledging the unique environment of long-haul transport, marked by extended periods of isolation and demanding work schedules, this study aims to identify effective engagement strategies that address these specific challenges. Through a systematic literature review and content analysis, encompassing academic journals, industry reports, and case studies published from 2000 to 2024, the research synthesizes current practices and theoretical insights on engagement within this sector. The methodology involved a structured search across multiple databases, employing criteria to select relevant literature, followed by a thematic analysis to categorize and evaluate the findings. Key insights reveal that successful engagement strategies in long-haul transport hinge on communication, leadership, recognition, and the use of technology to maintain connection with remote employees. The review also highlights the evolving challenges and opportunities presented by technological advancements and shifting workforce expectations. Strategic recommendations for industry leaders and policymakers include investing in technology for better communication, developing support and wellness programs, and fostering a culture of engagement through effective leadership. The review suggests that enhancing engagement not only benefits employee well-being and retention but also contributes to safety and operational efficiency. Future research directions call for a deeper investigation into the long-term effects of engagement strategies, the role of technology, and the impact of global trends on the sector. This study underscores the critical need for innovative approaches to employee engagement in the challenging context of long-haul transport.

 

Keywords: 
Employee Engagement; Long-Haul Transport; Engagement Strategies; Workforce Management
 
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